Senior manager - data scientist
IBM Research, Yorktown, NY 2008 – July 2013
Manager, Intelligent Information Interaction
Manage teams focused on different aspects of intelligent information interaction, including:
Jennifer Lai is returning to NY after a two year assignment at theIBM Research lab in Australiawhere as a Senior Manager she is responsible for the Cognitive Computing mission. She leads more than 20 researchers and software developers who are driving innovation into the next generation of solutions in real-time social analytics, as well as image and video analytics. An accomplished data scientist and leader with over 25 years of experience working in R&D, she has a proven track record of leading projects of an innovative nature with high impact. While on assignment in Australia, Jennifer defined a new area of research for the lab creating whitespace for IBM: real-time, multi-channel social analytics for cognitive computing and is often invited to speak on this topic, with 6 keynote invitations since arriving in Melbourne.
Jennifer’s expertise is in the interdisciplinary area of deriving insights from data (unstructured, structured, or multimedia) with intelligent user systems, including interactive visual analytics and people-centric designs. She manages multiple teams of researchers and engineers whose skills range from machine learning and NLP, to visualizing data, to analyzing video and images and as well developing cloud-based services for clients. As the creator and leader of the IBM THINKLab in Melbourne, Jennifer got the space transformed from cubicles to an open client space for innovation and discovery. Touted as the model for THINKLabs in all global labs, in the first year the lab hosted 27 account visits, which exposed more than 103 key clients to the leadership of IBM Research.
With 23 patents issued, several patents pending and over 56 publications Jennifer is an internationally known scientist whose work has been recognized with multiple Outstanding Technical Achievement Awards and three IBM Research Accomplishments. Her publications have been cited 3,203 times with 1,364 citations since 2010. In addition to management, Jennifer has deep technical expertise in social media, experience design, cognitive computing and multimodal technologies, including speech and image recognition. Media trained, she has been interviewed by all the major media channels (e.g. NPR, NY Times, WSJ) on multiple occasions for her work.
IBM Research, Hawthorne, NY 1987 – September 2004
Research Staff Member - Multimodal Technologies
IBM Research, Melbourne, Australia July 2013 – Present
Senior Manager, Cognitive Analytics
IBM Research, Hawthorne, NY September 2004 – 2008
Manager, Adaptive Learning
Manage team focused on different aspects of adaptive learning, including:
Jennifer C Lai
jlai324(removethis)@gmail.com or jelai[delete] at au1.ibm.com